Terms & Conditions

These Terms and Conditions apply to all purchases of products from www.british-technology.com by consumers. Purchases are governed by applicable UK laws, including the Consumer Rights Act 2015, the Distance Selling Regulations, the Data Protection Act 2018 (GDPR), the E-Commerce Regulations, and the Consumer Credit Act.

By making a purchase on our site, you agree to these Terms and Conditions.

Definitions

Seller: British Technology
Buyer: The person placing the order ("you", "your")

Agreement

The agreement consists of these Terms and Conditions, along with the information provided on our website regarding individual products, pricing, and delivery.

Prices

The price stated on the website at the time of purchase is the total price you will pay. This includes all taxes and any applicable charges. No additional costs will be charged unless clearly communicated before purchase.

Contract Formation

Your order becomes binding when it is submitted via our website. You retain your right to cancel in accordance with your statutory rights. Upon receipt of your order, we will send you an order confirmation by email.

Payment

Payment is required at the time the order is placed.
Minors may purchase goods online only if they have the funds to do so independently.

Delivery

Delivery is deemed complete when the buyer, or an authorised representative, receives the product at the delivery address.

Orders are shipped with a tracking number and typically arrive within 5–7 working days if the order is placed before 2 pm on a weekday.

Product Information

We strive to provide accurate product descriptions on our website. However, typographical errors may occur, and product specifications or availability may change. In such cases, we reserve the right to cancel your order or offer an alternative product.

If a product is unavailable after you place your order, we will contact you and offer you the option to choose an alternative or receive a refund.

We also reserve the right to cancel orders due to unforeseen technical errors.

Risk and Ownership

Risk passes to the buyer once the goods are delivered. If a third party is authorised to collect or receive the goods on your behalf, risk passes when the goods are delivered to that person.

Until delivery, British Technology retains ownership of the goods.

Right to Cancel and Returns

You have the right to return products within 14 days of receipt.

Returned products must be:

  • In new and unused condition

  • With all original labels and tags attached

  • In original packaging, including all accessories (charger, box, user manual, etc.)

  • If the product came with a gift, the gift must also be returned

You must notify us by email before returning the product.

Returns must be made within 14 days from the day of receipt (the first day is the day after delivery).

The customer is responsible for return shipping costs and any related customs fees. British Technology is not responsible for return shipping costs.

Products not returned in original condition may result in a reduction of the refund value.

Warranty

All products are covered by a 2-year warranty, in accordance with applicable UK consumer law.